FAQs – Frequently Asked Questions
How do I determine the right nail size?
Take a look at my Sizing Guide available in the Nail Size & Measurement section, offering three straightforward methods to determine your nail size.
I’m more than willing to assist with any conversions; feel free to reach out via email at Emily@dazznails.com or initiate a chat by clicking on the Chat box in the bottom right corner of this website.
If you already know your sizes, you can provide them during the ordering process. However, if you’re uncertain about measurements, please refrain from guessing your size. While I take responsibility for the nails you receive, keep in mind that refunds or exchanges are not available for incorrectly sized orders. It’s crucial to contact me first or consult the Size Guide here to avoid any sizing discrepancies.
What comes with your press-on nail kit?
- 10 nails of your size
- 24 adhesive tabs
- 1 nail file
- 1 cuticle stick
- Nail cleansing wipes
- Instructions on how to apply and remove them
Tabs are ideal for shorter wear of around 2-4 days at a time and are reusable. If you opt for glue, you can use it for 2-3 weeks at a time (you have to prepare the glue yourself as it is not included).
Unless you request otherwise, multiple orders will be packaged together to keep your shipping costs down.
How long will my nails last?
When applied correctly your nails can last up to two weeks. This varies depending on how you have applied them and how you look after them.
Nail glue: Up to two weeks. (you have to prepare the glue yourself as it is not included).
Nail tabs: (24 Tabs Included) These are great for a weekend and will last up to two to four days.
Do you offer worldwide shipping, and what is the expected shipping duration?
I proudly ship my handmade nails worldwide, with a base in Vietnam, although the majority of my customers reside in the US.
Here are the estimated delivery timescales post-dispatch (exclusive of creation time):
- US & Canada: 7-10 business days.
- UK, EU, Australia: 8-12 business days.
- Other countries: 10-14 business days.
Please note that these are estimated timescales based on my experience and do not account for creation time. Feel free to reach out anytime for updates on the shipping process.
While I strive for timely delivery, I cannot assume responsibility for shipping delays or customs-related hold-ups. By placing an order, you acknowledge and accept these terms.
Policies, Cancellations, Returns & Exchanges
I happily accept cancellations within 24 hours of purchase only.
Due to the unique nature of my products, I cannot accept returns or exchanges unless the items are damaged in transit. While I invest considerable time in creating each set and provide detailed ordering instructions, I cannot take responsibility for wrong-sized nail orders or overlooked on-site information.
Returned orders will not be refunded, given the custom nature of each item, which makes them unsuitable for resale. If your order is returned (e.g., as an ‘unclaimed’ item), you will need to coordinate re-delivery with me.
Please reach out if you encounter any issues with your order. Your satisfaction is incredibly important to me, and I want to ensure that you love your items!
Do you take on custom requests?
I love working on custom orders and bringing ideas to life!
If you have a concept in mind, or perhaps you’ve seen something that inspires you just send me a message and we can chat through ideas together.
I do not recreate the work of other press on artists.
If you’d like a custom design please contact me at Emily@dazznails.com with as many details as possible and any inspo pics.
Can I make changes to designs?
Absolutely! Each Custom Made set is handcrafted by me, and if you’d like a different color, a shorter shape, or some design tweaks, just include a note in your order! Basic customizations are free, but if you’re thinking of adding crystals or more intricate details, please reach out to me beforehand to confirm pricing.
How long does it take to create your custom nails?
Each set is meticulously handmade by me, and the current creation time is approximately 3-5 business days. Keep in mind that this doesn’t include shipping time, which you can learn more about below. I take pride in delivering the highest quality nails and won’t compromise on craftsmanship, so feel free to reach out with any questions about processing time before making your purchase—I’m here to assist!
Why might a design be out of stock at times?
I have a limited number of slots available each week, and if you see a set on the site, it’s ready for you to order!
How strong are the nails?
Expect a top-notch, long-lasting manicure with my Custom Made sets, meticulously crafted using salon-quality materials, including gel tips (not plastic), hard gel, gel polishes, pigments, and genuine Swarovski crystals. Each set is expertly coated with high-shine or matte finish UV gel for optimal strength and durability. If you have queries about a specific design or finish, feel free to drop me a message. For budget-friendly glamour in a hurry, check out my Ready to Ship collection, available several times a year, featuring carefully sourced machine-made nails with the same application methods as Custom Made sets. Don’t miss out—turn on Instagram post notifications for upcoming sales!
Can I reuse the nails?
Absolutely! The use of adhesive tabs makes the nails immediately reusable. If you’ve used glue and want to re-secure your press-on nails, simply utilize the pink sanding band provided in your nail prep kit to buff off the dried-on residue from underneath the press-on. Slide the sanding band over a pen or pencil for the easiest application! Please refrain from using the sanding band on your natural nails—only use the supplied buffing block. For frequent wearers who prefer glue, I recommend investing in an inexpensive electronic filer (available for a few £/$ on Amazon) to gently buff away dried-on residue, allowing for multiple uses.
Can I expect my press-ons to match the pictured design exactly?
All Custom Made sets are meticulously handcrafted by me based on your preferences. Some designs feature longer tips for better photography and to align with the aesthetics of my brand. Please note that if you choose a design with larger Swarovski crystals, the layout and/or size of crystals may be adjusted to fit, but I’ll always maintain the original design’s aesthetic.
Customs and taxes
I do what I can to help with customs/duty fees for customers. Feel free to message me if you’d like clarification!